Emma Wilson 8 Sep 2026
“I created my account, but I was not sure what to do next.”
Simplify the onboarding flow
Users need clearer first steps
Insight Overview
New users struggle to identify the next step after signing up. Clearer guidance could help them complete setup with confidence.
Key Findings
- The next action is unclear after account creation.
- Too many setup choices appear at once.
- Users want a visible progress indicator.
Supporting Feedback
2 interviews
Daniel Kim 7 Sep 2026
“A short checklist would help me finish setting up.”
Suggested Next Steps
AI suggestionTest a guided checklist, reduce initial choices, and add a clear next-step button.
Comments
Insight Details
- Source
- Interviews
- Sentiment
- Negative
- Priority
- High
- Owner
-
Jessica Collins
- Created
- 7 Sep 2026
- Updated
- 2 hours ago
Linked Feature
Smart Onboarding Planned
Guide new users step by step